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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Brite Music offers mulitple shipping options ranging from Media Mail to International Priority. If you have questions about shipping please email or call customer service 1-800-458-2748 or service@britemusic.com
- Privacy & Security
- Brite Music respects the privacy of our customers and we do not give or sell your information to anyone for any reason. We also have secure servers and systems to ensure that your sensitive information will always be safe with us!
- Returns & Replacements
- Brite Music offers a 30-day money-back guarantee. Contact a customer service representative at service@britemusic.com if you have questions about the guarantee. Any returns or replacements must be authorized by Brite Music before we will receive the returned products. Please contact customer service at service@britemusic.com if you have questions
- Ordering
- Visit the How to Order page for details on various methods to place a Brite Music order.
- Payment, Pricing & Promotions
- BriteMusic.com accepts Visa, MasterCard, and American Express credit cards. If you do not want to use a credit card online to make your purchase please call us at 1-800-458-2748 and our customer service representatives will be happy to assist you. All prices and promotions are subject to change at any time. Some offers are valid with other offers while other are not. Please visit www.BriteMusic.com/products to view our complete catalog and pricing.
- Viewing Orders
- To view your order history you must create an account with BriteMusic.com and login to your account when you checkout. The BriteMusic.com website will allow you to view all order history for orders placed after November 1st, 2008. If you checked out as a guest when you placed your order then you will not be able to view your order history from our website. To view your order you can log into your account at www.britemusic.com/customer/account/
- Updating Account Information
- To update your account information please visit www.britemusic.com/customer/account/ If you ordered from us before November 1st, 2008 you will not have an account with Brite Music. Simply go to the customer account page and create your account. Also if you choose the option not to create an account at checkout then you will not have an account with Brite Music.
